Privacy Policy

Introduction

Welcome to Faidha Audios. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

When you register an account, we may collect:

• Full name and contact information
• Email address
• Payment information for wallet funding
• Account preferences and settings

Usage Information

We automatically collect information about your interaction with our platform:

• Audio listening history and preferences
• Download history
• Device information and IP address
• Browser type and operating system

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our audio streaming services
• To process payments and manage your wallet
• To personalize your experience and recommendations
• To communicate with you about updates and new content
• To improve our platform and develop new features
• To ensure the security of our platform and users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in platform operations
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us through our support channels.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content recommendations
• Enable secure authentication

You can control cookie preferences through your browser settings.

International Data Transfers

As a global platform, your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Faidha Audios is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@faidhastore.com.ng
• Phone: +2349043608006